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Ten Minutes With a Small-business Owner

Meg Harpin purchased The Spa at Litchfield Hills 15 years ago as a 19-year-old aspiring entrepreneur. Having grown up in Litchfield, she was studying at Babson College in Boston when the opportunity to run a small day spa in her hometown presented itself. Starting with just ten employees, she has since doubled her floorplan, grown the team to almost 40, and has expanded the offerings for her demanding clientele. She shares about her business and how she spends the holidays in Litchfield County.

At this stage of your life, what accomplishment are you most proud of?
Being committed to something so serious at the age of 19 was thrilling but not without its challenges. And while we’ve had our growing pains, I am grateful that I’m still able to serve Litchfield County all these years later, thanks in large part to the support of the community I love. I am also immensely proud of the incredible team of mostly women who work at The Spa, many of whom have been with me for years. It’s an honor to work with such amazing and hard-working women, each of whom have taught me so much.

What is your mission for The Spa?
I strive to make sure The Spa is on par with the level and experience you would find in any major metropolitan area. I work hard year round researching the newest and best products and services available in the industry and am proud to offer them here to our local community. But most importantly, I have made it my mission to ensure that The Spa is a place where everyone—locals and out-of-town guests alike—feels good about taking a moment to treat themselves.

What has been the most challenging part of owning the salon?
We are open seven days a week, year round—so no matter where I am, or the time of day, I make it a priority to make myself available to handle various issues as they arise. The Spa is always in the back of my mind. It’s exhausting, but also incredibly rewarding. Also, coming up with new and innovative ways to appeal to our guests during the slower winter months always presents a challenge.

What services does the salon provide?
We are a full service salon and day spa, offering innovative hair, nails, skincare, massage, and make-up services. We cater to everyone—whether you need a quick manicure, a massage after a long work week, or a place for hair and makeup for your entire wedding party. We kick off our holiday season on Black Friday—which starts our annual gift card sale—with a buy one, get one program.

How do you enjoy celebrating the holidays in Litchfield County?
Every year my family and I cut our own Christmas trees at Angevine Farm and attend the Nutmeg Ballet’s Nutcracker. I am a huge supporter of the Festival of Trees event benefiting the Oliver Wolcott Library. And it wouldn’t be Christmas without almond cookies from Dutch Epicure.

What are some of your favorite memories of growing up in Litchfield?
We grew up without television, so we were always outside. Some of my favorite memories include: ice skating on Lake Waramaug, swimming at Mt. Tom, skiing Mohawk Mountain, and horseback riding in New Preston.

What do you like to do for fun in Litchfield County?
Year round hikes in White’s Woods with my veterinarian sister and our pack of four dogs. Paddle boarding on Bantam Lake. Cooking big Sunday night dinners for family and friends. And stargazing in the dead of winter—the colder the better—it’ll take your breath away.

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