Young at Work

Millennials and a meaningful work environment



Scott Kirchner, right, and Daryl Corbett are co-founders of Mad Macs, in Pittsfield. Pictured here in their Williamstown location.

Photo by Matt Petricone

Millennials, well into their 20s and 30s, are looking to work in teams, companies, and communities that share their values. This is one of the many facts revealed in 1Berkshire’s “Berkshire Initiative for Growth Report,” a document that describes how the recruitment of young adults to the Berkshires will help to mitigate the region’s population decline. The report provides some insight into what young adults prefer at work; it shows how small, local companies, even those with limited resources, can create a competitive advantage to attract and retain Millennial talent.

For Nora Gunning, 25-year-old co-director of leader hiring for Overland, the open floor plan helps. “A lot of what we do is extremely collaborative,” she says, and it’s easier for her to do her job in a room without walls. Based in Williamstown, Overland is part student expedition, part leadership training company. Every summer, 2,500 youths participate in trips across the globe organized by Overland staff, and the company also hires more than 200 college students and recent grads to lead those excursions. Many of Overland’s full-time staffers are hired from the trip leader pool, which may explain the high percentage of young workers—13 of the company’s 20 year-round workers are under 30.

But Overland also gives its employees plenty of reasons to stick around. 

In addition to traditional benefits such as healthcare and retirement, Overland provides its workers with Second Tuesday drinks, Wednesday afternoon “hump-day treats,” and Friday morning coffee. Employees organize company-sponsored outings and lunchtime runs. Potluck dinners and holiday parties have become traditions for the tight-knit staff.

These social activities reflect one of the company’s core tenets: communal accountability.

“We have an informal and flat structure,” says Jonathan Igoe, director of Overland. “Ideas are solicited from all corners of the office. Tom [Costley, Overland’s founder] values the opinions and experience of those who have been on the front lines.” Additionally, everyone is expected to work toward the same goal and support each other. “We all answer the phones,” Igoe adds.

Collaborative leadership is not the only service Overland is selling. Its philosophy of inclusiveness drives the work in the office, which resonates with Millennials. “Everybody has a voice and mostly total ownership over their own projects,” says Gunning. “No one is here for the benefits. Everyone’s here to engage with the mission.”

Non-profit companies are also attractive to Millennials thanks to the mission- and cause-based work they undertake. Berkshire Taconic Community Foundation, a regional philanthropic organization based in Sheffield, encourages its 16 employees to engage with the mission on a personal level.

“Ideas matter here,” explains Peter Taylor, president of Berkshire Taconic. “We are trying to create an environment where colleagues can excel in their roles and learning can occur.” 

A lunchtime speaker series allows employees to learn more about issues and trends in the philanthropy arena, and Berkshire Taconic’s professional development program covers the cost of related conferences and seminars.

Berkshire Taconic also wants to cultivate a culture where young employees can and want to grow with the organization. In 2016, it began a strategic planning and restructuring process that engaged staff at all levels. As a result, three new mid-level positions were created with young professionals in mind, and a new category of paid personal leave was established that bridges the work/life gap.

Now, thanks to these perks, plus a comprehensive benefits package and competitive salaries, Berkshire Taconic retains its young employees—half of its workforce—twice as long as the average tenure for Millennials.

“Listen to feedback,” says A.J. Pietrantone, Berkshire Taconic’s vice president for finance and administration. “Don’t create the environment that you think young people want.”

Feedback made all the difference for Scott Kirchner, founder and co-owner of Mad Macs, an Apple product retailer and servicer headquartered at the Allendale Shopping Center in Pittsfield. Mad Macs has a second location in Williamstown. Kirchner never thought much about employee retention or company culture until he participated in an entrepreneurial training program at Babson College. “The only way to develop a culture [for my employees] was to involve them.”

He distributed two engagement surveys to his eight employees, all under 40, to gain insight into their feelings about the work environment, management, pay, and overall satisfaction.

"None of them said that video games at work would improve their experience,” Kirchner explains. “They were feeling beaten up by frustrated customers.”

Kirchner then released an action plan based on the survey results. He developed formal procedures and “common sense” customer-service training, empowering his workers to make fair decisions and compromises with customers.

“They knew that they were heard,” Kirchner says of his employees.

Mad Macs established a company culture built around transparency, accountability, and mutual respect. Kirchner likens the relationship he has with his employees to that of a family. 

“They want to work here for the rest of their lives,” he says with a laugh. “They like what they do, but they love their jobs.”


Many of Overland’s full-time staffers are hired from the trip leader pool, which may explain the high percentage of young workers. And beyond the traditional benefits that it provides, Overland organizes social activities.


“Listen to feedback. Don’t create the environment that you think young people want.” — A.J. Pietrantone, Berkshire Taconic’s VP for finance and administration

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Peter Parley Schoolhouse
Intersection of West Lane and CT Rte 35
Ridgefield, CT  06877
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Sponsor: Ridgefield Historical Society
Telephone: 203-438-5821
Contact Name: Peter Parley Schoolhouse
Website »

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Robert Kalm discusses his documentary Self Make: The American Dreams of Philip Musica, about the notorious swindler Doctor Frank Donald Coster, also known as Philip Musica, who was a respected...

Cost: Members: Free; Non-Members: $5

Where:
Fairfield Museum and History Center
370 Beach Road
Fairfield, CT  06824
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The Maritime Garage Gallery’s latest exhibit features works inspired by art in public places. “Street Level ” brings to life the notion that public art can transforms...

Cost: Free

Where:
Maritime Garage Gallery
11 North Water Street
Norwalk, CT  06854
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Sponsor: Norwalk Parking Authority
Telephone: 203-831-9063
Contact Name: Maritime Garage Gallery
Website »

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Heather Gaudio Fine Artis pleased to present “Jae Ko: 漂流 Drift,” the artist’s first solo exhibition at the gallery.   In addition to showcasing...

Cost: Free

Where:
Heather Gaudio Fine Art
66 Elm Street
New Canaan, CT  06840
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Sponsor: Heather Gaudio Fine Art
Telephone: 203-801-9590
Contact Name: Rachael Palacios
Website »

More information

Simon Russell Beale returns to National Theatre Live screens following broadcasts of Timon of Athens and King Lear, and his recent role in the National Theatre’s critically acclaimed...

Cost: See Website

Where:
The Ridgefield Playhouse
80 East Ridge Road
Ridgefield, CT  06877
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Telephone: 203-438-5795
Website »

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Join New Morning Market’s new knitting club! We’re crafting wearable items for Safe Haven of Greater Waterbury and welcome all levels to join! Instructors will be on-hand for beginners. Yarn,...

Cost: Free - registration requested

Where:
New Morning Market
129 Main St North
Woodbury, CT  06798
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Sponsor: New Morning Market
Telephone: 203-263-4868
Website »

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Blending nature and spirituality, Connecticut artist Lori Barker explores the rhythms of life in a new collection of mixed media works on display at the Gunn Memorial Library Stairwell Gallery from...

Cost: Free

Where:
Gunn Memorial Library Stairwell Gallery
5 Wykeham Rd.
Washington, CT  06793
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Sponsor: Gunn Memorial Library
Telephone: 860-868-7586
Contact Name: Sharon Morrissey

More information

Idea exchange and brainstorming for entrepreneurs.  Sign up at www.martinhosueworkspace.com/event-listings.

Cost: no charge with one-day pass or membership

Where:
Martin House Workspace
69 Westchester Avenue
Pound Ridge, NY  10576
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Sponsor: Martin House Workspace
Telephone: 914-764-3128
Contact Name: Erin Trostle
Website »

More information

The Bruce Museum is organizing an exhibition of small artworks created entirely by the public for the public. We invite art lovers of all ages, interests, and abilities to submit a depiction of...

Cost: Free

Where:
Bruce Museum
One Museum Drive
Greenwich, CT  06830
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Sponsor: Bruce Museum
Telephone: 203-869-0376
Website »

More information

In this key moment in our national history and the struggle for women’s equality and freedom of expression, the Fairfield Museum’s exhibition “Flappers: Fashion and...

Cost: Free

Where:
Fairfield Museum and History Center
370 Beach Road
Fairfield, CT  06824
View map »


Website »

More information

Zachary Zaitzeff is a painter living in the Hudson Valley who has incorporated his extensive world travel, including his 2011 summit of Mount Everest, into his artwork. Zachary spent 2018 studying...

Cost: free

Where:
RT Facts Gallery
8 Old Barns Rd
Kent, CT  06757
View map »


Sponsor: RT Facts
Telephone: 860-927-1700
Contact Name: Natalie Randall
Website »

More information

The Maritime Garage Gallery’s latest exhibit features works inspired by art in public places. “Street Level ” brings to life the notion that public art can transforms...

Cost: Free

Where:
Maritime Garage Gallery
11 North Water Street
Norwalk, CT  06854
View map »


Sponsor: Norwalk Parking Authority
Telephone: 203-831-9063
Contact Name: Maritime Garage Gallery
Website »

More information

Celebrating its 50th anniversary, the Hartford Boat Show (HBS50) features the newest boats on the market including center consoles, fishing boats, luxury cruisers, deck and pontoon boats, sport and...

Cost: $12 in advance online, $14 at the door, $10 Senior/Military one day pass

Where:
Expo Center at Mohegan Sun
1 Mohegan Sun Blvd
Uncasville, CT  06382
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Sponsor: Connecticut Marine Trades Association
Telephone: 860-767-2645
Contact Name: Kathleen Burns
Website »

More information

January Swing Dance w/ Chops, Sauerkraut, Krewtons Friday, January 18, 2018 Dewey Hall, 91 Main Street, Sheffield, MA 01257 Doors open at 7:30, Lesson with Jason Fenton at 8:00, Live music at...

Cost: $10-$20 sliding fee scale

Where:
Dewey Hall
91 Main Street
Sheffield, MA  01257
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Sponsor: Oldtone Productions
Telephone: 413-429-1176
Contact Name: Beth Carlson
Website »

More information

Heather Gaudio Fine Artis pleased to present “Jae Ko: 漂流 Drift,” the artist’s first solo exhibition at the gallery.   In addition to showcasing...

Cost: Free

Where:
Heather Gaudio Fine Art
66 Elm Street
New Canaan, CT  06840
View map »


Sponsor: Heather Gaudio Fine Art
Telephone: 203-801-9590
Contact Name: Rachael Palacios
Website »

More information

Here’s a holiday idea for the whole family – a private tour of the Peter Parley Schoolhouse! The Ridgefield Historical Society maintains and operates the 1756 Schoolhouse, also called the...

Cost: Suggested donation $10 for adults, kids are free

Where:
Peter Parley Schoolhouse
Intersection of West Lane and CT Rte 35
Ridgefield, CT  06877
View map »


Sponsor: Ridgefield Historical Society
Telephone: 203-438-5821
Contact Name: Peter Parley Schoolhouse
Website »

More information

Do you have a startup you’re trying to get off the ground? Are you thinking about starting your own business? Are you a solopreneur who’s trying to do it all? Everyone needs a...

Cost: no charge with one-day pass or membership

Where:
Martin House Workspace
69 Westchester Avenue
Pound Ridge, NY  10576
View map »


Sponsor: Martin House Workspace
Telephone: 914-764-3128
Contact Name: Erin Trostle

More information

The much anticipated Great Trains Holiday Exhibit at the Wilton Historical Society opens the day after Thanksgiving, Friday, November 23, with Santa visiting on December 8! Decorated for the...

Cost: Members free, Non-member adults $10/ kids $5.

Where:
Wilton Historical Society
224 Danbury Road
Wilton, CT  06897
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More information

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Blending nature and spirituality, Connecticut artist Lori Barker explores the rhythms of life in a new collection of mixed media works on display at the Gunn Memorial Library Stairwell Gallery from...

Cost: Free

Where:
Gunn Memorial Library Stairwell Gallery
5 Wykeham Rd.
Washington, CT  06793
View map »


Sponsor: Gunn Memorial Library
Telephone: 860-868-7586
Contact Name: Sharon Morrissey

More information

We invite you to join us at Dojo Fairfield on Saturday January 19, 2019 when we host the founder/CEO of C.O.B.R.A. Self-Defense, Chris Sutton, for a one-day self-defense/ASRP (Active Shooter...

Cost: $129.00

Where:
DOJO FAIRFIELD
2317 Black Rock Tpke.
FAIRFIELD, CT  06825
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Sponsor: DOJO FAIRFIELD
Telephone: 203.319.9989
Contact Name: Karina Gramesty
Website »

More information

Caring for a loved one with a mental health condition can be overwhelming and stressful. Family-to-Family is a free, 12-session education program for family, friends and significant others...

Cost: FREE

Where:
Greenwich Hospital
5 Perryridge Road
Greenwich, CT  06830
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Sponsor: NAMI Southwest CT
Telephone: (914) 527-2994
Contact Name: Janet
Website »

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Celebrate Helena Hernmarck’s materials and processes at our monthly free admission day. Work with teaching artists and Museum staff on warm wintery projects while enjoying hot cocoa and seasonal...

Cost: Free

Where:
The Aldrich Contemporary Art Museum
258 Main Street
Ridgefield, CT  06877
View map »


Website »

More information

The much anticipated Great Trains Holiday Exhibit at the Wilton Historical Society opens the day after Thanksgiving, Friday, November 23, with Santa visiting on December 8! Decorated for the...

Cost: Members free, Non-member adults $10/ kids $5.

Where:
Wilton Historical Society
224 Danbury Road
Wilton, CT  06897
View map »

More information

The Bruce Museum is organizing an exhibition of small artworks created entirely by the public for the public. We invite art lovers of all ages, interests, and abilities to submit a depiction of...

Cost: Free

Where:
Bruce Museum
One Museum Drive
Greenwich, CT  06830
View map »


Sponsor: Bruce Museum
Telephone: 203-869-0376
Website »

More information

In this key moment in our national history and the struggle for women’s equality and freedom of expression, the Fairfield Museum’s exhibition “Flappers: Fashion and...

Cost: Free

Where:
Fairfield Museum and History Center
370 Beach Road
Fairfield, CT  06824
View map »


Website »

More information

Celebrating its 50th anniversary, the Hartford Boat Show (HBS50) features the newest boats on the market including center consoles, fishing boats, luxury cruisers, deck and pontoon boats, sport and...

Cost: $12 in advance online, $14 at the door, $10 Senior/Military one day pass

Where:
Expo Center at Mohegan Sun
1 Mohegan Sun Blvd
Uncasville, CT  06382
View map »


Sponsor: Connecticut Marine Trades Association
Telephone: 860-767-2645
Contact Name: Kathleen Burns
Website »

More information

Here’s a holiday idea for the whole family – a private tour of the Peter Parley Schoolhouse! The Ridgefield Historical Society maintains and operates the 1756 Schoolhouse, also called the...

Cost: Suggested donation $10 for adults, kids are free

Where:
Peter Parley Schoolhouse
Intersection of West Lane and CT Rte 35
Ridgefield, CT  06877
View map »


Sponsor: Ridgefield Historical Society
Telephone: 203-438-5821
Contact Name: Peter Parley Schoolhouse
Website »

More information

Zachary Zaitzeff is a painter living in the Hudson Valley who has incorporated his extensive world travel, including his 2011 summit of Mount Everest, into his artwork. Zachary spent 2018 studying...

Cost: free

Where:
RT Facts Gallery
8 Old Barns Rd
Kent, CT  06757
View map »


Sponsor: RT Facts
Telephone: 860-927-1700
Contact Name: Natalie Randall
Website »

More information

Heather Gaudio Fine Artis pleased to present “Jae Ko: 漂流 Drift,” the artist’s first solo exhibition at the gallery.   In addition to showcasing...

Cost: Free

Where:
Heather Gaudio Fine Art
66 Elm Street
New Canaan, CT  06840
View map »


Sponsor: Heather Gaudio Fine Art
Telephone: 203-801-9590
Contact Name: Rachael Palacios
Website »

More information

Type 2 diabetes is becoming an epidemic. Dr. Shawn Carney, a naturopathic physician at Northeast Natural Medicine, LLC, will address the development of problems with blood sugar control. He will...

Cost: Free - registration requested

Where:
New Morning Market
129 Main St North
Woodbury, CT  06798
View map »


Sponsor: New Morning Market
Telephone: 203-263-4868
Website »

More information

Join artists and crafters Amelia McIsaac of Flowering Heart and Susannah White of Carapace Farm Puppetry to explore the process of felting. Work with plant-dyed wool from their small family flock...

Cost: $15; $13.50 member

Where:
The Aldrich Contemporary Art Museum
258 Main Street
Ridgefield, CT  06877
View map »


Website »

More information

Learn some basics of a simple honest cuisine created by thousands of years of heritage, shared culture and a bit of Viking pillaging.Menu:Demo: Gravlax from Scratch, served with Mustard Dill Sauce...

Cost: 100.00

Where:
Hunt Hill Farm
44 Upland Road
New Milford, CT  06776
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Telephone: 860-355-0300
Website »

More information

Comedian, actor, and impressionist Frank Caliendo has been making people laugh his entire life.  He is well known for his impressions of famous personalities: Donald Trump, Morgan Freeman, Al...

Cost: See Website

Where:
The Ridgefield Playhouse
80 East Ridge Road
Ridgefield, CT  06877
View map »


Telephone: 203-438-5795
Website »

More information

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